telephony solutions

 

If you are considering small business VoIP or need help with your business VoIP system or business VoIP telephony, Bitfield Systems can implement VoIP for your business or maintain existing systems.

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The telecommunications technology has evolved immensely since the first network based architecture for traffic engineering that is the Public Switched Telephone Network (PSTN) was designed. PSTN provided the infrastructure for almost all the services that we ever used for communication; from being the base for fixed-line analog telephone systems it now supports the modern fixed-line systems as well as the mobile networks. However, the leading engineers from the field of electronics and telecommunications are now looking at VoIP to take the lead from PSTN here to meet the ever growing demands of residential consumers and most notably businesses. The engineers have realized the limitations in the PSTN vs. the advantages offered by VoIP to meet the requirements of corporate usage as thousands of different businesses come up each year. These new businesses start with little cash to spend on setting up a system for managing the communication traffic and look for the cheapest solution available in the market.

Despite the advent of emails and live chat technologies the best way to connect to a person is still a phone. By enabling transport of voice calls over the Internet, Voice-over-IP (VoIP) technology has revolutionized business communications. Because VoIP technology substantially reduces the cost of inter and intra office communications, many businesses chose to decentralize their operations and employ more home based or mobile workers. By transitioning from “physical office” to “virtual office” model, companies can reduce communication expenses, office expenses, offer greater flexibility to their employees and become more competitive.

Customers also benefits immensely from VOIP, instead of calling different offices, customers can now call a single phone number and dial an extension to reach any company employee regardless of his/her location in the world. Besides cost effectiveness, Virtual Office model can be easily integrated with existing telecommunications systems and can simplify communication infrastructure (no need for separate voice and data cables) while offering high scalability.